Our Services-Filter press after sale

1. The company provides technical guidance, technical cooperation, technical training and other whole-process services related to supervision, inspection, installation, commissioning, acceptance, performance acceptance test, operation and overhaul of the belt filter press and its related supporting equipment

2. Entrust professional and technical personnel to arrive at the site for technical guidance, assist customers to complete installation and commissioning, train operators on site, carefully explain the daily maintenance of equipment and eliminate common faults.

3. From the date of equipment acceptance (within the manufacturer's standard warranty period), we will provide guarantee services for each equipment. During the warranty period, if the equipment fails or is damaged due to non-human factors, our company will be responsible for free replacement, and send personnel to repair or replace the defective parts free of charge within 48 hours. After the warranty period, we will continue to provide parts and paid services with preferential prices until the equipment is terminated.

4. The company has a perfect after-sales team and a sound after-sales service management system to timely deal with customers' inquiries, feedback and questions. After receiving the customer's feedback information, we will make a telephone reply within 1 hour. If necessary, we will send service personnel to the site in a short time to solve the technical problems or other problems encountered in the process of using the product, to ensure the efficient and continuous operation of the equipment, so that customers are not satisfied with the quality, the service does not stop.

5. Quantity and quality inspection shall be carried out for all products in accordance with the requirements of relevant terms of the contract. After the equipment arrives at the customer's site, the supplier and the demander shall assign personnel to check, check and accept the package, appearance, quantity, model and specification of the goods one by one according to the shipping list or packing list.

6. To better serve customers. Establish customer files, regularly conduct product quality and service tracking and telephone return visits, and keep records to further improve our service quality.

7. The company has sufficient reserves of spare parts to ensure that the customer will not delay the system operation due to the lack of parts. In special cases, the corresponding model of equipment can be provided for temporary substitute use.

8, keep up with the trend of The Times, to provide a perfect network online service system, if the product has any including quality, use, and other related problems, you can also through the online message feedback or directly put forward in the form of E-MAIL, we will give you a satisfactory reply in a short time.